HandsOnRecovery is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access our website or use our services.

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1. Information We Collect

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We may collect the following information when you book or interact with us:

Personal Information

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• Full name

• Phone number

• Email address

• Appointment details

• Billing information (processed securely by Wix)

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Health & Wellness Information

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To ensure safe sessions, we may ask for:

• Mobility concerns

• Areas of pain or discomfort

• Movement limitations

• Previous injuries
  (This information is used only to personalize your session.)

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Website Data

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• IP address

• Device type

• Pages visited

• Cookies (for website performance and analytics)

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2. How We Use Your Information

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We use your information to:

• Schedule and manage appointments

• Communicate confirmations or reminders

• Personalize your stretch session

• Improve our website and services

• Send updates or promotions (only if you opt in)

We do not sell your information.

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3. How We Store & Protect Your Data

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Your information is stored securely through Wix’s protected system.
We take reasonable steps to protect your data from unauthorized access, disclosure, or misuse.

However, no online system is 100% secure. By using our site, you acknowledge this risk.

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4. Third-Party Services

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We use trusted third-party providers for:

• Payments (Wix Payments)

• Scheduling (Wix-Bookings)

• Website hosting (Wix)

These providers have their own privacy policies.

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5. Your Rights

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You may request to:

• View the personal data we hold

• Update or correct your information

• Delete your data (unless required for legal or booking records)

• Opt out of marketing emails

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6. Cookies

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Our website may use cookies to improve performance. You can disable cookies in your browser settings, but the site may function less smoothly.

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7. Updates

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We may update this Privacy Policy at any time. Changes will be posted on this page.

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8. Contact

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For privacy concerns, contact us:  abel@handsonrecovery.ca